OAG: Credit Issues and Debt Collection
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Credit Issues and Debt Collection

Information about consumer rights in obtaining credit, maintaining credit, and credit collection, including specific information on student loan indebtedness.

Consumer Rights

  • Credit and Consumer Rights
    Overview of credit laws protecting consumers' rights to obtain, use, and maintain credit. Offers practical tips for solving credit problems.
  • Fair Credit Reporting Act*
    How the protections of the Fair Credit Reporting Act protect consumers' rights in credit scoring.
  • Equal Credit Opportunity
    Information on the Equal Credit Opportunity Act, which ensures that all consumers have an equal chance to obtain credit.
  • Fair Debt Collection
    Answers to frequently asked questions about debt, including consumer rights and the rules debt collectors must follow.
  • Consumer Debt Calculator
    This calculator explains interest payments and charts when a consumer will be debt-free, using specific data provided by the consumer.
  • Free Credit Reports
    Under new federal laws, every consumer is now entitled to a free annual credit report. This link is the only FTC-authorized source for ordering a credit report.
  • Credit Counseling
    The US Trustee's list of approved credit counseling companies, provided pursuant to the new Bankruptcy Act.

Other Sources of Credit/Loans

  • Payday Loans 
    Alternatives to payday loans, and an explanation of how costly this type of credit really is.
  • Advance-Fee Loans
    Advice on avoiding this popular scam, including alternative low-cost help for credit problems.
  • Substitute Checks
    Information on the new "Check 21" law.
  • Check-Cashing Stores
    Why check-cashing stores are not the best way to cash payroll, government, or personal checks.

School Loans and Student Debt


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