Office of Consumer Protection
The Office of Consumer Protection (OCP) enforces the District's consumer protection laws and other public protection laws.
OCP mediates disputes between consumers and businesses. When appropriate, OCP investigates businesses that are taking advantage of consumers and can bring lawsuits to stop unlawful practices, obtain restitution for consumers who have been harmed, and the payment of penalties and costs to the District.
The Office of Consumer Protection also drafts and supports legislation that protects consumers, and educates consumers through outreach events, an up-to-date online Consumer Resources library, and the distribution of consumer protection guides.