Personnel, Labor & Employment Division
Office of the Attorney General
Salary range: $$34,413 - $45,195
The Office of the Attorney General for the District of Columbia (OAG) is seeking candidates for the position of Clerk (OA), located in the Personnel, Labor and Employment Division, Human Resources Section. The successful candidate will provide clerical and administrative support to the management and program staff throughout the assigned organizations. The incumbent will possess excellent organizational and multi-tasking skills.
BRIEF DESCRIPTION OF DUTIES:
- Receives telephone calls and visitors to the office. Ascertains the nature of the calls or business of visitors and determines appropriate action. Responds to a variety of inquiries or refers to the appropriate office staff or to other organizations, as required.
- Processes, distributes and manages the correspondences, incoming and outgoing documents. Assists with maintaining control database on incoming correspondence and action documents. Follows up on work in progress to ensure timely reply.
- Maintains personnel files and records, ensuring they remain updated and accessible.
- Performs a variety of administrative tasks using an automated system which involves: assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging requests from employees; maintaining, updating and initiating personnel records; and performing other support activity. Applies basic clerical and technical administrative procedures, methods, and techniques to support managers, supervisors, and higher-graded specialists.
- Maintains the confidentiality of personnel data and customer records. Reviews each record for deficiencies, completeness, consistency and compliance.
- Scans, files, retrieves, shreds; and prepares documents for archiving.
QUALIFICATIONS: Candidates must have at least three (3) years of experience and one year (1) of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Examples of specialized experience is experience in providing a wide variety of general and routine clerical assignments (e.g. providing basic information); typing a wide variety of correspondence, reports, forms and other documents using office automation as well as performing mail handling duties. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the grade (CS-04), in the normal line of progression.
Substitution of Education: A Bachelor’s degree in a related field of study may be substituted for required experience and will be allowed as defined in OPM's Qualification Standards. However, in order to receive credit, applicants must submit official proof of educational attainment at the time of application. Time-in-Grade Restrictions: Time in grade restrictions must be met by the closing date of this vacancy announcement.
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