Office of Consumer Protection
Office of the Attorney General
Salary range: $108,478 – $137,000
This position is outside of the collective bargaining unit.
DESCRIPTION OF DUTIES: The Office of the Attorney General for the District of Columbia (OAG) is seeking candidates for the position of Deputy Director of the Office of Consumer Protection (OCP). Together, the Director and Deputy Director of OCP oversee the management and operation of the Office. OCP protects the District’s consumers by bringing cases against businesses that take advantage of District residents, educating consumers in the District through outreach events and materials on how best to protect themselves, and receiving and investigating complaints from consumers in the District regarding potential violations of District consumer laws by businesses. OCP both investigates and brings enforcement actions of high priority to local residents and participates in national and multistate actions. The Deputy Director supervises a staff that includes five Assistant Attorneys General, a paralegal and three investigators. OCP also regularly proposes legislative solutions to better protect District residents and engages frequent public speaking and consumer education efforts.
The responsibilities of the Deputy Director of the Office of Consumer Protection include, but are not limited to:
- Establishing and carrying out policies, practices, and procedures of the Office, including:
- Consulting with the Chief Deputy Attorney General in the formulation of the Division’s legal and policy objectives;
- Incorporating best practices from other state attorney general offices;
- Developing practices that encourage testing novel legal strategies or categories of cases that seek to promote the public interest; and
- Developing policies, including internal procedures as well as potential regulation or legislation, to strengthen existing protections for District residents.
- Managing the litigation work of the Office, including:
- Establishing litigation priorities;
- Supervising the litigation practice of the Office, including all aspects of civil actions, investigations, negotiations, and resolutions;
- Reviewing pleadings, motions, memoranda, and correspondence;
- Leading and coordinating nationwide investigation with other attorney general’s offices;
- Reviewing litigation outcomes to determine when appellate review may be needed; and
- Generating monthly case reports and other evaluative tools to the Attorney General and the Chief Deputy Attorney General.
- Managing the operations of the Office, including:
- Preparing annual budget requests and performing ongoing programmatic monitoring and reporting;
- Managing personnel, including support staff, in a manner that encourages professional development, employee satisfaction, and quality outcomes; and
- Otherwise managing the operation of the Division in compliance with OAG policies and procedures to ensure timely delivery of legal services on a daily and long-range basis.
- Other duties associated with leading the Office, including:
- Advising the Attorney General on legal issues within OCP’s purview;
- Fielding complaints from the public;
- Handling public speaking requests, press, and media inquiries;
- Participating in relevant work groups or OAG special projects, continuing legal education, and other opportunities to expand or inform the Office’s work;
- Coordinating with other OAG Divisions on joint enforcement or other opportunities; and
- Liaising, as needed, with members of the District of Columbia Council, members of the Executive, and other District officials on matters pertaining to the work of the Office.
QUALIFICATIONS: The candidate must have significant experience supervising legal work, including the day-to-day activities of attorneys and support staff. In addition, the candidate should have at least 9 years of civil litigation experience in the consumer protection arena; strong organizational skills and excellent oral and writing skills; and a creative orientation toward the law and bring innovative thinking to the ways in which OAG can expand its work to meet the needs of District residents. Demonstrated commitment to the District is a plus.
ELIGIBILITY: The successful candidate must have a law degree and be an active member in good standing of the bar of any jurisdiction. If not a member of the District of Columbia Bar, the candidate must
be sworn into the District of Columbia Bar within 360 days of his/her initial appointment with the Office of the Attorney General for the District of Columbia.
OTHER INFORMATION: The selected candidate will be subject to a background investigation including reference checks.