Consumer Alert: Identity Theft Protection Following Marriott Data Breach

Earlier today, Marriott announced a data breach affecting approximately 500 million hotel guests who made reservations at hotels owned by Starwood around the world. Starwood is a subsidiary of Marriott and owns hotel brands including W Hotels, St. Regis, Sheraton Hotels & Resorts, Westin Hotels & Resorts, Element Hotels, Aloft Hotels, The Luxury Collection, Tribute Portfolio, Le Méridien Hotels & Resorts, Four Points by Sheraton and Design Hotels. Marriott is reporting that detailed personal information may have been accessed as part of the breach, including passport numbers, dates of birth, email addresses, phone numbers, and credit card information.

OAG is still gathering information about this latest data breach, including how many District residents were affected and the types of information that was stolen.

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Marriot has set up a dedicated website (info.starwoodhotels.com) and call center (877-273-9481) to answer questions you may have about this incident. Marriott is also providing consumers the opportunity to enroll in WebWatcher, an identity monitoring service, free of charge for one year. For more information, go to info.starwoodhotels.com

OAG will continue to monitor this situation and will provide additional updates as soon as they become available. In the meantime, visit our website to learn more about how to protect yourself from identity theft: https://oag.dc.gov/consumer-protection/consumer-alert-identity-theft

If you believe your personal information has been stolen, or if you have any questions about this breach, call OAG’s Office of Consumer Protection at (202) 442-9828 or send an e-mail to consumer.protection@dc.gov.