Office of the Tenant Advocate (OTA) Hotline

The Office of the Tenant Advocate (OTA)

  • Advises tenants on resolving disputes with landlords.
  • Helps clarify the rights and responsibilities of tenants and landlords.
  • Provides legal and technical assistance on further legal actions, such as filing tenant petitions.

Tenants with complaints regarding non-habitable living conditions can contact the Office of the Tenant Advocate at (202) 719-6560. If you believe your issue may be building-wide, please ask them to share your information with OAG. Also, tenants who have consumer complaints against their landlord such as improper withholding of security deposits, collection of illegal late fees or attorney’s fees, harassing calls from debt collectors, improper rent increases, and other potentially deceptive practices can call the OAG Consumer Hotline at (202) 442-9828.

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