Housing Conditions
Seeking building repairs and security improvements
33
Open Lawsuits
12
Resolved Investigations and Lawsuits
2,994
Households Supported
$54,807,204.08
Tenant Restitution and Penalties Secured
Civil Rights
Fighting back against housing discrimination
2
Open Lawsuits
7
Resolved Investigations and Lawsuits
8,741
Households Supported
$1,449,000
Damages for Residents and Penalties Secured
Mediation Program
Addressing landlord issues through mediation
2,392
Housing Complaints Addressed
11,500
Total Complaints Addressed
9,683
Total Hotline Calls Addressed
$3,677,670.36
Money Secured for Tenants and Consumers in DC
Data Covers January 1, 2023 through October 31, 2025
Office of the Tenant Advocate (OTA) Hotline
The Office of the Tenant Advocate (OTA)
- Advises tenants on resolving disputes with landlords.
- Helps clarify the rights and responsibilities of tenants and landlords.
- Provides legal and technical assistance on further legal actions, such as filing tenant petitions.
Tenants with complaints regarding non-habitable living conditions can contact the Office of the Tenant Advocate at (202) 719-6560. If you believe your issue may be building-wide, please ask them to share your information with OAG. Also, tenants who have consumer complaints against their landlord such as improper withholding of security deposits, collection of illegal late fees or attorney’s fees, harassing calls from debt collectors, improper rent increases, and other potentially deceptive practices can call the OAG Consumer Hotline at (202) 442-9828.