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OAG Services and Operating Status

In response to the COVID-19 pandemic, the Office of the Attorney General (OAG) is teleworking until further notice. You can access OAG services online and over the phone during our telework period at:

Temporary Service of Process: OAG is no longer accepting service of process in person due to the COVID-19 emergency. Litigants or counsel who are seeking to serve the District in a civil lawsuit may do so by mail in accordance with court rules, or by emailing chad.copeland@dc.govstephanie.litos@dc.gov, and tonia.robinson@dc.gov.

Submit a Consumer Complaint
If you are a victim of a scam, or have been overcharged, or otherwise have been treated unfairly by a business, contact OAG’s Office of Consumer Protection at (202) 442-9828consumer.protection@dc.gov, or fill out an online consumer complaint form

Report Civil Rights Violations
If you believe you have been a victim of discrimination, you may submit a complaint with OAG’s Civil Rights Section at (202) 727-3400 or OAGCivilRights@dc.gov, fill out an online form, or mail a complaint to OAG at 441 4th Street N.W., Suite 600S, Washington, D.C. 20001.

Report Worker Rights Violations
If you believe your rights are being violated, contact OAG by calling 202-442-9828Learn more about worker rights and how to get help if your rights have been violated.

Contact Child Support Services
If you have questions about collecting child support or paying child support, call the Child Support Services Customer Care Team at (202) 442-9900 or email cssdcustomerservice@dc.gov. Child Support payments will continue as normal. DC Superior Court has cancelled all Child Support Hearings until May 15, 2020.

Contact our Elder Justice Team
You can report any suspected senior abuse or exploitation to our Elder Justice Team at (202) 727-3807 or elderjustice@dc.gov. You can also report it to the Metropolitan Police Department at (202) 727-9099 or Adult Protective Services (202) 541-3950.

Connect with our Community Engagement Team
If you have questions about our work or how to access OAG services, connect with our Community Engagement Team by calling (202) 727-3400 or emailing OAGCommunity@dc.gov.

For updates from OAG on COVID-19, consumer tips, resources, and warnings: 

For the latest District government information about COVID-19 visit coronavirus.dc.gov.