District Consumers’ Most Common Concerns of 2022
At the Office of Attorney General (OAG), we stand up for consumers every day by fighting fraud and working to stop unlawful business practices.
At the Office of Attorney General (OAG), we stand up for consumers every day by fighting fraud and working to stop unlawful business practices.
The District’s Consumer Protection Procedures Act grants District consumers the right to complete, accurate, and timely information whenever they purchase goods or services—including when they place orders at restaurants.
The Office of Attorney General is committed to holding predatory businesses and individuals accountable, while helping residents avoid unnecessary fees, tax scams, and other pitfalls.
Attorney General Karl A. Racine today announced that Grubhub Holdings, Inc. and Grubhub, Inc. (Grubhub) will pay $3.5 million for charging customers hidden fees and using deceptive marketing techniques to increase profits in violation of District consumer protection laws.
Attorney General Karl A. Racine today announced that Google will pay $9.5 million to resolve allegations that it deceived and manipulated consumers to gain access to their location data, including making it nearly impossible for users to stop their location from being tracked.
Attorney General Karl A. Racine today announced that Washington Hebrew Congregation (WHC), a synagogue that also runs a childcare center, will pay $950,000 to affected families and the District for violating DC laws designed to protect children and creating an environment that put children at risk for abuse.
My term as attorney general is rapidly coming to a close—but before it does, I wanted to take the opportunity to thank each and every one of you for putting your trust in me and for allowing me the opportunity to serve as your Attorney General for the past eight years.
Attorney General Karl A. Racine today released a new, comprehensive report highlighting the breadth of work of the Office of the Attorney General (OAG) over the past eight years.
Attorney General Karl A. Racine today announced a new lawsuit against Amazon.com, Inc. and Amazon Logistics, Inc. (Amazon) for stealing tips from delivery drivers through a deceptive, illegal scheme that tricked consumers into thinking they were increasing drivers’ compensation when Amazon was actually diverting tips to reduce its own labor costs and increase profits.
Attorney General Karl A. Racine today filed suit against SmileDirectClub, an online orthodontics company, for requiring harmed and dissatisfied consumers to sign nondisclosure agreements (NDAs) to receive promised refunds.