Consumer Protection Guide

OAG’s consumer protection guide is designed to help you avoid many common problems. The guide contains information and tools to help you protect yourself before something happens. However, should you or a loved one become a victim of a scam, OAG has a dedicated team of lawyers, investigators and mediators who are here to help.

Click here to browse OAG's Consumer Protection Guide in English or Spanish.

Still Need Help? Contact us!

Call our Consumer Protection Hotline at: (202) 442-9828. Our office is open Monday through Friday, from 8:30 a.m. to 5:00 p.m.

Email us at: consumer.protection@dc.gov

Write to us at:

Office of the Attorney General
Office of Consumer Protection
400 6th Street, NW
Washington, DC 20001