Office of the Attorney General



DC Agency Top Menu

Attorney General
Karl A. Racine
Office of the Attorney General for the District of Columbia

-A +A
Bookmark and Share

Consumer Protection

OAG brings court actions to stop deceptive and unconscionable business practices and to obtain compensation for consumers. Although OAG does not represent individual consumers, it helps consumers and merchants to resolve their disputes. In addition, it uses consumer complaint information to determine whether there is a pattern or practice by a business that warrants investigation or possible legal action by OAG.

To reach the Consumer Protection Hotline, call (202) 442-9828 or email [email protected]. The office hours are Monday - Friday from 8:30am - 5:00pm.

OAG's Consumer Protection Library

OAG's Consumer Protection Guide: A comprehensive collection of consumer protection tips and information. 

Printer-friendly Version

Online-viewing Version



NEW: Student Loan Repayment Resources 

More information

Contact TTY: 
Office Hours: 
Monday-Friday, 8:30am - 5:00pm
Service Location: 

441 4th Street, NW

GIS Address: 
441 4th Street, NW