How Parentage Is Established -- Generally

Establishing parentage is a critical first step in the child support process, and it has other important benefits for a child and for that child's parents.  Below are the ways parentage may be established.

The Paths to Parentage

Automatic Legal Relationship

If a child is born to parents who are married or in a registered domestic partnership, there is an automatic legal relationship between the mother's spouse/domestic partner and the child. The name of the spouse/domestic partner will be placed on the child's birth certificate.  The mother's spouse/domestic partner is presumed to be the child's parent by virtue of the legal union. 

In the District of Columbia, when a child is born to unmarried parents or parents who are not in a domestic partnership, there is no automatic legal relationship between the father/other adult and the child.  However, there are two other ways to establish parentage for the child.

Acknowledgment of Paternity (AOP)

Parentage can be established for a child if a mother and father voluntarily sign an Acknowledgement of Paternity. This method of resolving parentage is available if the mother was not married or in a registered domestic partnership at the time of the child's birth, conception, or anytime in between. If both parents complete the AOP form, they often don't have to go to court to establish parentage for the child, and the name of the other parent will be placed on the child's birth certificate.  CSSD can assist with this process.

Court Order

CSSD can help parents to establish parentage through the court.

  • Parentage Petition: If there is a dispute about parentage, CSSD can assist. CSSD can file a petition with the DC Superior Court. This petition will ask the court to reach a conclusion about the identity of the child's legal parent and, if appropriate, enter a child support order.
  • Court Hearing: To reach its decision, the DC Superior Court will hold a hearing. Both the mother and other potential parent must attend. At this hearing, the potential parent has a chance either to admit to being the child's legal parent or to present evidence disputing parentage.
  • Genetic Testing: If the man named as the child's possible father either is unsure about or denies paternity, the court may order a genetic test. If the test proves that he is the child's father, the court will issue an order that establishes the child's paternity. This order is legal proof and establishes the child's parentage.
  • The Conciliation Process: If the parents agree about cash and medical support for a child, CSSD also offers the Conciliation Process.  Conciliation is a faster way to secure a court order and usually can occur without a traditional court hearing. Visit the Conciliation Process for more information about this non-adversarial approach to resolve parentage and/or support orders.

Parentage orders may not be rescinded by the named parent administratively.  An individual who wants to contest a parentage order must file a motion with the court seeking to have the order overturned.

Parentage and the Child's Birth Certificate

District law determines the circumstances under which the name of a person other than the biological mother will be placed on a child's birth certificate. Placement of a person's name on a child's birth certificate shows the legal relationship between that individual and the child.

Birth Certificate Basics

Listing Parents on a Child's Birth Certificate

The name of the child's biological mother will be placed on the birth certificate. Generally, the birth certificate also must include the name of the mother's spouse or domestic partner if either of the following applies:

  • The biological mother was married or in a registered domestic partnership when a child was conceived or born.
  • The biological mother entered a marriage or domestic partnership between the time of conception and birth.

If the mother was not married or in a domestic partnership when the child was conceived or born, or did not enter such a relationship between conception and birth, the birth certificate cannot include the name of the spouse/partner unless the parents sign an acknowledgement of paternity (AOP) or there is a court order establishing parentage.

The Child’s Last Name on a Birth Certificate

District law determines the last name (or “surname”) that can be given to a child. The last name can be any of the following:

  • The mother’s surname when the child was born
  • The surname of the father or other parent when the child was born
    • NOTE: For the last name of the father or other parent to be listed as the child’s last name, this person must be recognized by law as the child's parent.
  • Both parents’ names recorded in any order (e.g., hyphenated or unhyphenated)
  • Any surname to which either the mother or father/other parent has a familial connection
    • NOTE: The District’s Vital Records Division requires a parent to sign an affidavit attesting to the familial connection.

Employers

Employers-Main

The Role of Employers in Child Support

Employers play a critical role in ensuring that the proper financial and medical support reaches children.  The following areas represent important ways that employers participate in the child support process.

Important Information for Employers

Wage (Income) Withholding Orders

CSSD is required to issue an Order/Notice to Withhold in every case in which there is a child support order and there is a known employer for the parent who is ordered to pay support. An employer will be notified of the need to withhold a portion of a parent's wages in each of the following situations:

  • Within 2 days of the entry of a new support order or an order modification, if the employer is already known by CSSD
  • When the paying parent changes employment and the new employer’s address becomes known
  • If applicable, when the paying parent is located and an employer for that parent becomes known

Employers are required by law to follow these instructions to implement wage withholding orders from child support agencies. More information about wage withholding is available to employers.

Making Payments

Employers may submit child support payments electronically through the CSSD secure website.  Employers may consult the User Guide for Electronic Child Support Payments for information regarding the formats and procedures for sending payments electronically.

Employers also can send child support payments through the mail as follows:

  • Make each money order or check payable to the “District of Columbia (DC) Child Support Clearinghouse.”
  • Type, write clearly, or print all information.
  • Put the employee’s name, case number, and Social Security number on each money order or check.
  • Mail each employer-submitted payment to:

         DC Child Support Clearinghouse
         PO Box 37868
         Washington, DC 20013-7868

National Medical Support Notice (NMSN)

As of October 1, 2001, use of the National Medical Support Notice (NMSN) went into effect. The NMSN is a standardized federal form that all state child support agencies must use in meeting medical support requirements. The form was developed with input from employer groups and health plan administrators. Of additional interest to employers, the NMSN complies with section 609(a)(3) and (4) of ERISA, which pertains to informational requirements and restrictions against requiring new types or forms of employer-provided benefits. Instructions are available for employers that receive a NMSN.

DC New Hire Reporting

The Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) requires all employers to report newly hired and re-hired employees to a state directory within 20 days of each employee's hire or re-hire date. Employers are to report DC employees to the District of Columbia Directory of New Hires, using the contact information below:

District of Columbia Directory of New Hires

P.O. Box 366
Holbrook, MA 02343
Phone: (877) 846-9523 Ext. 300
Email: contact@dc-newhire.com

Website: https://dcnewhire.com/                                                                                                                 

Additional information is available for employers regarding the reporting of new hires.

Child Support Infograph-Employers

Child Support and Employers

Employers collaborate with the #ChildSupport program to ensure children get the support they need.

Learn more about the employer role nationwide:  https://bit.ly/3nvJi06  #Support4Families

Electronic Payment Application

Custodial parties who want to receive payments electronically must fill out the Electronic Payment Application Form by selecting the link below.

The form may be filled out and saved on your computer. The form may then be sent via email, or printed and faxed or mailed using the instructions on the form.

Electronic Income Withholding Orders Process

The Electronic Income Withholding Orders (E-IWO) process is an efficient and cost-effective way to exchange income withholding order (IWO) information electronically between state child support agencies and employers.

There are many benefits to using E-IWOs. Benefits include the following:

  • Money reaches the family faster.
  • E-IWOs create a single interface for all exchange partners.
  • An employer can acknowledge receipt of each IWO and quickly respond to the state when an employee is no longer employed.
  • There is increased accuracy and reliability of data.
  • E-IWOs save time, money, and resources...at no cost to employers. There is no fee to use the E-IWO process.

After an employer registers for the E-IWO process, the federal Office of Child Support Services (OCSS) places all files on a secure server designated by the employer for information exchange. Therefore, there is no need for an IWO to be mailed during this process. The E-IWO process requires a Secure File Transfer Protocol (SFTP) server, File Transfer Protocol Secure (FTPS) server, or File Transfer Protocol (FTP) server with a Virtual Private Network (VPN). The electronic transfer ensures that each employer receives its E-IWOS the day after the state child support agency generates them.

CSSD encourages employers to utilize this fantastic tool. For more information about E-IWO, visit the OCSS website. Contact the e-IWO Team at eiwomail@acf.hhs.gov to register for e-IWO.

Policies

The Child Support Services Division (CSSD) performs all legal and programmatic functions associated with the District government's child support program. This Division provides services to assist District families to establish parentage, locate parents, receive child and medical support orders, review and modify child support orders, and enforce delinquent child support orders. In addition, CSSD recoups Temporary Assistance for Needy Family (TANF) payments, Title IV-D foster care payments, and Medicaid payments.

In addition to providing the services indicated above, CSSD develops policies that are compliant with federal and District statutes, regulations, case law, and court rules. These policies guide CSSD in the delivery of services. This online Policy Manual contains modified policies regarding various child support functions.

Categories

The CSSD policies are organized by categories. Select the hyperlinked category name to reveal a list of policies in each area.

Intake and Parentage Establishment - Policies on initial case processing and parentage establishment

Enforcement and Medical Support - Policies on various administrative enforcement tools, such as driver's license suspension, and guidance regarding the parent's responsibility to obtain and/or maintain health insurance

Customer Service - Policies related to CSSD's customer service

Collections and Disbursement - Policies related to fee collections, support distribution through debit cards and direct deposit, and payment histories

Locate - Policies that address CSSD's efforts to locate parents in connection with child support cases

Interstate - Policies related to parentage and support cases in which one parent lives in the District of Columbia and the other parent lives in another state 

Wage Withholding - Policies related to the garnishment of income for the parent ordered to pay support

Legal - Policies that address the CSSD services associated with the court or administrative tribunal aspects of parentage and child support cases

Community Outreach - Policies related to various CSSD programs, such as the Fathering Court and outreach to the DC Jail

Miscellaneous - Other policies connected with CSSD work

 

Need help? Use the FIND function.

For help to locate a particular policy, use the "FIND" function to search by keyword. To access the FIND function, click the "CTRL" and "F" keys at the same time. Once the "FIND" box appears, type in a keyword.

Contact Information

CSSD's Policy Unit is responsible for drafting policies for the Division. For additional questions about CSSD policies, please contact (202) 724-2131 and ask to speak with the Policy Manager.

CSSD Operating Information

CSSD Operating

Child Support Appointments

The Child Support Services Division has reopened on a hybrid basis. We continue to offer child support services by telephone, email, and other virtual means. However, as of April 18, 2022, CSSD also began to see customers in office by appointment. Please contact the CSSD customer service team at (202) 442-9900 to schedule an appointment.
 

General Customer Service

For general child support needs, please contact customer service by phone at (202) 442-9900 during normal business hours (Monday through Friday, 8:15 am-4:45 pm). CSSD also may be reached by email at cssdcustomerservice@dc.gov.

In addition, due to the COVID-19 pandemic and increased filings, please be advised that we are experiencing delays in processing initial filings of cases with DC Superior Court.

 

Important Links:

 

CSSD Mobile App

CSSD Mobile Application Image

The Office of the Attorney General (OAG) Child Support Services Division (CSSD) is committed to enhancing the well-being of children by providing assistance in obtaining support, including financial and medical support, to children by locating parents, establishing paternity, establishing support obligations, and monitoring and enforcing those obligations.

The CSSD Mobile App is designed to provide Custodial and Non-Custodial Parents with near real-time information concerning payments, case status, collections, court date notifications, and other case actions.

Access to the CSSD Mobile App will be available January 23, 2017 for Android and IOS devices.

Customer Service Help: (202) 442-9900  *  Technical Help: (202) 724-4144 or cssdocl@dc.gov

Download on the App Store

 

 

   

                    

CSSD Android App on Google Play

 

CSSD Application Maintenance

The Online Case Lookup, Guideline Calculator, and TIPLINE  applications will be down for maintenance this weekend starting Friday December 2,  2016 @5:00pm through Monday December 4, 2016 midnight. The applications will resume its normal operations at 6:30am on Monday December 5, 2016.  

Child Support Awareness Month Career Fair

Job Fair Image

The Child Support Services Division is hosting a Career Fair for Child Support Awareness Month. 

Please feel free to attend this amazing event on August 31, 2018 at 10am to 3pm. The event will be located at 441 4th Street NW, Washington DC.

There will be over 30 employers present. Please be sure to bring your resume and identification.  

 

For more information contact (202) 442-9900

About CSSD

CSSD Current Logo

When the relationship between a child's parents ends, it does not mean that either parent's responsibility for that child ends. Both parents remain legally and financially obligated to a child no matter whether the parents remain together or not.

The purpose of DC’s Child Support Services Division (CSSD) is to help the person caring for a child to collect child support from the child's other parent.  CSSD also helps those who are divorced to collect spousal support in cases that also involve child support.

CSSD has a trained professional staff that provides a variety of services to eligible persons. These services include:

  • locating a child's parent for the purpose of establishing parentage and child support
  • establishing parentage
  • establishing a child support order
  • establishing medical support
  • enforcing the ordered child support payments and medical support
  • collecting child and spousal support payments
  • reviewing child support orders to determine whether an adjustment is needed

CSSD’s customer service team is available at (202)442-9900 or cssdcustomerservice@dc.gov to answer questions and to help customers with their child support needs.