Child Support Appointments
The Child Support Services Division has reopened on a hybrid basis. We continue to offer child support services by telephone, email, and other virtual means. However, as of April 18, 2022, CSSD also began to see customers in office by appointment. Please contact the CSSD customer service team at (202) 442-9900 to schedule an appointment.
General Customer Service
For general child support needs, please contact customer service by phone at (202) 442-9900 during normal business hours (Monday through Friday, 8:15 am-4:45 pm). CSSD also may be reached by email at cssdcustomerservice@dc.gov.
In addition, due to the COVID-19 pandemic and increased filings, please be advised that we are experiencing delays in processing initial filings of cases with DC Superior Court.
Important Links:
- Start a child support case online.
- Find answers to common questions about CSSD's COVID and post-COVID operations.
- Find more COVID-19 related information by visiting oag.dc.gov/coronavirus or coronavirus.dc.gov.